Payments & Billing

Prices and payments at High & Bury are in British pounds (GBP). Review your selected items, delivery address and final total before confirming payment.

Ways to pay

We accept the following payment methods:

Cards: Visa, Mastercard, American Express, Discover and Diners Club.
Digital wallets: Apple Pay, Google Pay, PayPal and Shop Pay.

The payment methods available for your order appear at checkout. Cards and digital wallets may vary by device, location and payment provider. Choose from the options displayed for your order.

Your order total

Standard UK delivery is free, with no minimum spend. Displayed GBP prices include any applicable taxes. No extra tax is added at checkout. We cover applicable import duties and customs charges. You will not be asked to pay those import charges at delivery. See the Shipping Policy for delivery details.

Payment information

Checkout is provided through Shopify and the payment providers shown there. We receive transaction information needed to manage an order, such as payment status and limited card details, including the last few digits. Standard checkout does not provide us with your full card number.

Never email full card numbers, passwords or verification codes. Our Privacy Policy explains how personal information is handled.

A declined payment or missing confirmation

Check your billing details and contact your payment provider if a payment is declined. If a payment or pending authorisation appears but you have no order confirmation, contact us before trying again. Include your email address and any order reference, without sensitive payment details.

Refunds

Eligible refunds go to the original payment method. We aim to process returns within 7 business days, subject to the statutory time limits explained in our Returns & Refunds Policy. Your payment provider may need additional time to show the credit.